Error Codes

From PlayStation 5 Dev Wiki
Jump to navigation Jump to search
Error Code CE-107863-5

CE - Common Errors[edit]

Name Return Code Error Code Cause Remarks
Example Example CE-100002-3 Failed to update the application Example
Example Example CE-100005-6 Issue reading disk or data Example
Example Example CE-100006-7 Cannot recognize external storage drive Example
Example Example CE-100008-9 Error has occurred Example
Example Example CE-100022-5 Error has occurred Example
Example Example CE-100028-1 There is not enough space on the SSD info
Example Example CE-100096-6 Issue loading the application Example
Example Example CE-105638-3 Content activation failed Example
Example Example CE-105771-1 Error has occurred Example
Example Example CE-105799-1 Unable to connect to the server Example
Example Example CE-105841-9 Application error Example
Example Example CE-106439-3 Error occurred in the operation of the application Example
Example Example CE-106444-9 Error occurred while connecting to PSN Example
Example Example CE-106449-4 Error occurred connecting to the server Example
Example Example CE-106485-4 Issue reading the system software or data // Occurs when choosing the upgrade option for Assassins Creed Valhalla info
Example Example CE-107031-2 Non-allowed characters in video description when trying to upload a video to YouTube. Example
Example Example CE-107255-0 Subscription to PlayStation Plus cannot be confirmed Example
Example Example CE-107520-5 Install the latest system software Example
Example Example CE-107527-2 Installation failed Example
Example Example CE-107649-7 Disc contains content different from the installed data Example
Example Example CE-107857-8 Issue loading the application Example
Example Example CE-107858-9 Happened when trying to download the PS4 Call of Duty Modern Warfare Remaster after external HDD was inserted Example
Example Example CE-107863-5 info
Example Example CE-107867-9 Occurred when trying to load Remnant: From The Ashes (PS4 digital) from external HDD. On first boot attempt OS error 'please wait...' displayed for around 2 minutes until a 'can't start the game or app' notification appeared along with this error code. After hard reboot, same situation but this time 'please wait' lasted for 5 minutes. On the third attempt it displayed 'please wait' for around 10 minutes until console shut down without notice. Upon following reboot OS repair was required.
Example Example CE-107938-8 Failed to update the application Example
Example Example CE-107958-0 Can't download or copy - Happened when trying to download the PS4 Spider-Man game after an external HDD was inserted Example
Example Example CE-108255-1 Error occurred on the application // An error caused by Dirt 5 save game corruption, Also caused by crash on Call Of Duty: Black Ops Cold War, Demon's Souls Remake, Marvel's Spider-Man: Miles Morales and Rainbow Six Siege info info 2 info 3 info 4 info 5
Example Example CE-108262-9 Issue reading the system software or data // Due to Dirt 5 crashing info
Example Example CE-108360-8 Check connection status of HD camera and PS Camera Example
Example Example CE-108862-5 Unable to connect to server Example
Example Example CE-108863-6 ? info
Example Example CE-108889-4 Install the latest system software Example
Example Example CE-109737-7 Cannot recognize USB storage device Example
Example Example CE-110032-7 PSN Online ID information does not match Example
Example Example CE-110538-8 Failed to read Blu-ray disc Example
Example Example CE-110551-3 Failed to read the disc Example
Example Example CE-110552-4 Failed to read the disc Example
Example Example CE-111161-1 Check connection status of HD camera and PS Camera Example
Example Example CE-112069-9 Error occurred on data transfer via a network Example
Example Example CE-112839-4 Error occurred while connecting to PSN Example
Example Example CE-112841-7 Not signed in Example
Example Example CE-113212-0 Unable to connect to the server Example
Example Example CE-113227-6 Error has occurred Example
Example Example CE-113511-2 Error has occurred Example
Example Example CE-113661-8 Can be triggered when failing to save manual recording (trigger with record start, and then immediately stopping recording) Example
Example Example CE-117625-2 Uploaded too many videos to YouTube in short period of time, need to wait 24 hours before allowed to upload more. Example
Example Example CE-117722-0 Error occurred on PlayStation Now streaming connection Example
Example Example CE-118446-4 Issue updating the system Example

NW - NetWork Errors[edit]

Name Return Code Error Code Cause Remarks
Example Example NW-102216-2 Error occurred while connecting to PSN Example
Example Example NW-102254-4 Unable to connect to the server Example
Example Example NW-102261-2 Unable to connect to the server Example
Example Example NW-102265-6 Unable to connect to the server Example
Example Example NW-102307-3 Communication error Example
Example Example NW-102308-4 Communication error Example
Example Example NW-102311-8 Communication error Example
Example Example NW-102314-1 Communication error Example
Example Example NW-102315-2 Communication error Example
Example Example NW-102417-5 Network connection timed out Example
Example Example NW-102633-5 Unable to connect to the server Example
Example Example NW-102636-8 Connection to PSN timed out Example
Example Example NW-102650-4 Error occurred while connecting to PSN Example
Example Example NW-102655-9 Application error Example

SU - Software Update Errors[edit]

Name Return Code Error Code Cause Remarks
Example Example SU-101193-5 Update to the latest system software Example
Example Example SU-101337-5 Console did not boot properly Example
Example Example SU-101495-0 System software is up to date Example

WS - Web Server Errors[edit]

Name Return Code Error Code Cause Remarks
Example Example WS-114241-3 Error occurred while connecting to the server Example
Example Example WS-114298-5 May not be online Example
Example Example WS-115019-7 Unable to connect to the server (service down/under maintenance or temporary congestion) Example
Example Example WS-115195-2 Unable to connect to the server (service down/under maintenance or temporary congestion) Example
Example Example WS-115338-1 Unable to connect to the server (service down/under maintenance or temporary congestion) Example
Example Example WS-116328-1 Install the latest system software Example
Example Example WS-116332-6 Banned from PSN, possibly due to fraudulent purchase of console? Or using the PS Plus Collection trick, see info 4 info, info 2 info 3, info 4
Example Example WS-116327-0 “You’re not signed in. Connect to PlayStation Network to use this feature.” info
Example Example WS-116329-2 PSN sign-in ID or password do not match Example
Example Example WS-116330-4 Access to PSN temporarily suspended Example
Example Example WS-116331-5 Access to PSN temporarily suspended Example
Example Example WS-116367-4 Access to PSN suspended Example
Example Example WS-116414-7 Network connection error Example
Example Example WS-116420-5 Unable to connect to the server (error connecting to PSN) Example
Example Example WS-116439-4 Unable to connect to the server (service down/under maintenance or temporary congestion) Example
Example Example WS-116449-5 Service under maintenance Example
Example Example WS-116483-2 Error occurred while connecting to PSN Example
Example Example WS-116518-5 Internal error Example
Example Example WS-116521-6 Service under maintenance Example
Example Example WS-116522-7 Update failed because the latest version of the system software was not recognized Example
Example Example WS-117176-3 Issue with 2-Step Verification settings Example
Example Example WS-117224-7 Issue with 2-Step Verification setting Example

WV - Web View Errors[edit]

Name Return Code Error Code Cause Remarks
Example Example WV-109144-9 Unable to connect to the server (error connecting to PSN) Example
Example Example WV-109145-0 Unable to connect to the Internet (error connecting to PSN) Example
Example Example WV-109146-1 Unable to connect to the server (error connecting to PSN) Example
Example Example WV-109153-9 Network connection timeout (error connecting to PSN) Example
Example Example WV-109166-3 Unable to connect to the Internet (error connecting to PSN) Example
Example Example WV-109168-5 Unable to connect to the Internet (error connecting to PSN) Example

More Info[edit]

PS5 Error Codes Explained: How to Fix Them and What They Mean
PlayStation Error Code Database(Google Docs)